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2414

August 1st, 2015 22:00

Blank explorer windows in rdp after Pocket Cloud install

Blank explorer windows in rdp after Pocket Cloud install

server 2003 sp2
pocketcloud 2.1.11

All Internet Explorer / Explorer windows come up blank/unresponsive once PocketCloud service is started.
Local and via pocket cloud android app

Even the Log Off Windows dialog box blanks and is unresponsive.

A local rdp session with PocketCloud service stopped works fine.
Stopping the service while the app is hung and in a local rdp session, will cause the app and rdp session to become active and working properly.

Uninstall/reinstall/reboots have not resolved issue

2 Posts

August 1st, 2015 22:00

Angry Anybody?

Any help on this issue, or should i purchase another product? Angry

925 Posts

August 4th, 2015 21:00

Hi ds, Can you please attach a screenshot of it if you can.


Wyse PocketCloud Team

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