Start a Conversation

Unsolved

This post is more than 5 years old

L

2576

July 31st, 2015 01:00

AutoDiscovery Using Google does nort find my PC. Is it an edge firewall port issue?

AutoDiscovery Using Google does nort find my PC. Is it an edge firewall port issue?

I can use a manual connection and RDP using WiFi from my HTC Evo (Sprint) while "on premises", but PocketCloud over 3G, even though Google logs in just fine, does not show my PC (which is also logged in to Google). Any suggestions?

1.3K Posts

July 31st, 2015 01:00

Try turning off your firewall. If you have a third party security software that includes its own firewall, temporarily disable that. You can also try turning off Remote Desktop and then turn it back on. If you have security software, make sure to 'allow' traffic to port 3389 or from 'remote desktop'. Please let me know if this helps.

No Events found!

Top