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C

5906

August 1st, 2015 22:00

App only works over same wi-fi connection.

App only works over same wi-fi connection.

Device - Samsung Acclaim (U.S. Cellular)
Device OS version - uhh Firmware version 2.1-update 1
Computer OS version - Windows 7 Home Premium
App version - 1.1.108
Connection method - Discovered
Environment of the remote PC - Home

As previously stated, my phone will only connect to my PC over the same wi-fi connection, rendering this app useless to me.

500 Posts

August 1st, 2015 22:00

Hi Cherub122,

Please, when you are on 3G, do this steps:
1) Open Android browser
2) Navigate to gmail.com.
3) Sign in with your username & password.
4) Re-launch PocketCloud and sign into Auto Discovery.

It should fix this issue
Regards

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