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5 Posts
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1199
July 30th, 2015 23:00
Android PocketCloud Problem
Android PocketCloud Problem
To whom it may concern,
First, I really like and enjoy this particular app. It may very well become one of my top favorites out there. Here is my issue. When I access my desktop from my Android phone, the background on my desktop disappears. While this may not be a critical issue for some, it it for me. Please tell me how to set up PocketCloud so this does not happen in the future again.
Thank you,
Charles
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Rmontalvo1
623 Posts
0
August 3rd, 2015 23:00
Under "Settings", verify that the "Wallpaper" option is turned on.
Roger Montalvo
Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
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Blakemore
5 Posts
0
August 9th, 2015 22:00
Thank you so much for responding, Montalvo. I'm wondering something else. Is there a section, here, on this website, that explains what each one of the settings is for? That would take me a long way toward understanding the operation of the app.
Charles Blakemore
Suchitha
925 Posts
0
August 9th, 2015 22:00
hi Torrent,
windows 7 home only supports vnc. On vnc sound is not supported.
Thanks!
Wyse PocketCloud Team
Suchitha
925 Posts
0
August 9th, 2015 22:00
Dreamy!
Can you please log off the machine and try connecting again.
Wyse PocketCloud Team
Torrentula81
1 Message
0
August 9th, 2015 22:00
I have same problem. checked marked the wallpaper setting and themes one as well. runing windows 7 home premium 64 bit. Also dont dget sound but i think i read wont have that if on home versions. Is there a way to fix this? using android version.
Suchitha
925 Posts
0
August 9th, 2015 22:00
Torrent, what vnc server are you using? If you are using tigth vnc please make sure loopback connection is enabled.
Thanks!
Wyse PocketCloud Team
Dreamy-2015
1 Message
0
August 9th, 2015 22:00
Hi, i'm facing the same problem too,
after i on my Themes and wallpaper from pocketcloud's setting
it still show the black screen after i reconnect to my pc
*i'm using windows 7 and Galaxy Tab.
thanks.
Lana-2015
500 Posts
0
August 9th, 2015 22:00
Hi Torrent,
What version of PocketCloud are you using? Is it Free or Paid? And what is the version number?