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3 Posts
0
1321
August 2nd, 2015 01:00
Almost there, but...
Almost there, but...
From Android, my computer is discovered, connects, and I get my desktop's login screen with my personal account icon displayed (only one user account). But when I tap it, I get a Windows "Login failed" message saying that there is some login restriction in effect, such as login hours (which certainly is not the case).
I ran the PCloud Diagnostic utility, so maybe this is an account-specific setting? I'm using Windows 7 Pro.
On a related issue, I haven't been able to figure out how to configure the firewall in Norton Internet Security 2011 to unblock specific ports, but can I assume that if it gets to the Windows logon screen that that is not the issue?
rochrunner
3 Posts
0
August 7th, 2015 03:00
Suchitha
925 Posts
0
August 7th, 2015 03:00
Hi Rochrunner ,If this is a rdp session, we will need to input password.(if there is no password for the user, please set it)
Wyse PocketCloud Team
Lana-2015
500 Posts
0
August 7th, 2015 03:00
HI,
Do you have a password on your PC? If not you need to create a password in order to access you PC remotely.