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January 9th, 2025 08:21
Wyse Management Suite Renewal License
Hi,
I requested a renewal of my standard license for wyse management suite, but never got the mail.
Cant see the license key otherwise or request again.
Since its bound to the on-prem machine identifier, I'm stuck.
Can someone assist please?
Thanks in advance.
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DELL-Scott H
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January 9th, 2025 14:17
Sent you an email.
IT Neuhofer
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February 10th, 2025 13:23
I have the same problem!
Now our WDM instance is not possible to administrate!
DELL-Scott H
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891 Posts
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February 10th, 2025 13:51
I assume you mean WMS, not WDM @IT Neuhofer ?
If you go back to the WMS Standard renewal page, you can request the license be re sent
https://www.wysemanagementsuite.com/#/stdInstall/renew
IT Neuhofer
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February 10th, 2025 14:07
Yes, but i am not able to.
When i open the WMS Portal ( Version WMS 4.3 HF1 286 ), i am comming to the Subscription page because the Licence now is exp.
So i only able to see the WMS On-Premise Identifier: xxxx@xxxxxx
When i copy this, i get en errormessage.
IT Neuhofer
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February 10th, 2025 14:28
I not see the "Renew Standard License"
DELL-Scott H
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891 Posts
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February 10th, 2025 14:31
@IT Neuhofer sent you a DM
andisonne
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February 13th, 2025 22:59
I have the same problem with the same WMS Version. Have you got a solution? I try to get an new Standard License, but it doesn't work on the on-premise Installation.
WMS 4.3 - standard license renewal procedure? | DELL Technologies
The new license key doesn'T work (see picture)
IT Himmel technologies
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February 27th, 2025 12:46
I have the same Problem, but with the Version WMS 4.2.1.8
At the moment I can´t administrate the wyse clients and some of them looses their connection, it´s fine as long as they´re registered...
DELL-Scott H
Moderator
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891 Posts
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February 27th, 2025 14:21
@IT Himmel technologies I suggest you upgrade your WMS to 4.4.1 or 5.0, then try to provision the license. The process has improved in later builds.
* As always ensure that you have a good backup prior to attempting the upgrade. I suggest shutting down the VM and taking a snapshot or backup with everything shutdown that you can rollback to.
RodrigoKruger
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April 9th, 2025 14:18
HI everyone, i´m trying install WMS in my server but something wrong with 443 port cancel my instalation. any help? thank you.