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January 9th, 2025 08:21

Wyse Management Suite Renewal License

Hi,

I requested a renewal of my standard license for wyse management suite, but never got the mail.

Cant see the license key otherwise or request again.

Since its bound to the on-prem machine identifier, I'm stuck.

Can someone assist please?

Thanks in advance.

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891 Posts

January 9th, 2025 14:17

Sent you an email. 

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5 Posts

February 10th, 2025 13:23

I have the same problem!
Now our WDM instance is not possible to administrate!

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891 Posts

February 10th, 2025 13:51

I assume you mean WMS, not WDM @IT Neuhofer ?

If you go back to the WMS Standard renewal page, you can request the license be re sent

https://www.wysemanagementsuite.com/#/stdInstall/renew

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5 Posts

February 10th, 2025 14:07

Yes, but i am not able to.

When i open the WMS Portal ( Version WMS 4.3 HF1 286 ), i am comming to the Subscription page because the Licence now is exp.

So i only able to see the WMS On-Premise Identifier: xxxx@xxxxxx

When i copy this, i get en errormessage.

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5 Posts

February 10th, 2025 14:28

I not see the "Renew Standard License"

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891 Posts

February 10th, 2025 14:31

@IT Neuhofer  sent you a DM

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11 Posts

February 13th, 2025 22:59

I have the same problem with the same WMS Version. Have you got a solution? I try to get an new Standard License, but it doesn't work on the on-premise Installation.

‎WMS 4.3 - standard license renewal procedure? | DELL Technologies

The new license key doesn'T work (see picture)

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February 27th, 2025 12:46

I have the same Problem, but with the Version WMS 4.2.1.8

At the moment I can´t administrate the wyse clients and some of them looses their connection, it´s fine as long as they´re registered... 

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891 Posts

February 27th, 2025 14:21

@IT Himmel technologies  I suggest you upgrade your WMS to 4.4.1 or 5.0, then try to provision the license.  The process has improved in later builds. 

* As always ensure that you have a good backup prior to attempting the upgrade.  I suggest shutting down the VM and taking a snapshot or backup with everything shutdown that you can rollback to.

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April 9th, 2025 14:18

HI everyone, i´m trying install WMS in my server but something wrong with 443 port cancel my instalation. any help? thank you.

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