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June 9th, 2023 06:00
Wyse 3040 client does not apply WMS group settings immediately
Hello,
I have a phenomenon here that a Wyse 3040 client does not immediately apply the changes I make in a group in WMS.
However, on the client, if I briefly open the WMS settings in the Central Configuration area once and directly close it again with OK, the settings are immediately applied by the WMS.
It doesn't matter what I want to do: Send message to the client, change hostname, etc. Everything is done only when I go to the WMS settings on the client once and click OK again.
What could be the reason for this?
Best Regards,
P.
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calupat
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June 9th, 2023 08:00
Is it possible that the problem is related to the apparent lack of connection to the MQTT server?
DELL-Scott H
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June 12th, 2023 05:00
Certainly.
MQTT (port 1883) is the real time communications channel used to notify the endpoint that a change is a need and to contact the WMS server on port 443 to receive the pay load.
If you have a communications issue on MQTT then the changes would be received on next full check in (usually an hour) or a reboot.