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April 29th, 2025 14:53
WMS license issue
We have been using WMS for a couple of years now and just came across a license issue. We are using 4.3 HF1 on a remote system, it says license expires in a couple of weeks and cannot see a way to renew it. Looking on here it talk about just putting new license on it, why i try this i get this error "⚠ standardLicenseResponseData is empty" but there is no field to put anything in for it. If I try the renewal I get this error "⚠ "Please Enter a Valid Renewal Identifier" even using the WMS On-Premise Identifier and can see no other way of getting it
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DELL-Scott H
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April 30th, 2025 17:13
I recommend you upgrade your WMS to the latest build, 5.1, before requesting the free license.
There were a number of issues with renewals that were resolved using a later build.
**As always make sure you have a backup to revert to in case the upgrade fails as the standard (free) version does not come with support.