Unsolved
9 Posts
0
927
June 7th, 2021 06:00
WMS 3.0 Device Menu - Query error
Hello,
I have an error when I try to list my devices on WMS.
Here it is :
Erreur : Query failed with error code 2 and error message 'error processing query: ns=stratus.devices limit=25Tree: $and
committed $eq true
deviceStatus.type $eq 1
isActive $eq true
tenantId $eq 2
$not
deviceType.type $in [ 13 23 57 58 ]
Sort: { lastCheckinTime: -1 }
Proj: {}
planner returned error :: caused by :: hint provided does not correspond to an existing index' on server localhost:27017; nested exception is com.mongodb.MongoQueryException: Query failed with error code 2 and error message 'error processing query: ns=stratus.devices limit=25Tree: $and
committed $eq true
deviceStatus.type $eq 1
isActive $eq true
tenantId $eq 2
$not
deviceType.type $in [ 13 23 57 58 ]
Sort: { lastCheckinTime: -1 }
Proj: {}
planner returned error :: caused by :: hint provided does not correspond to an existing index' on server localhost:27017
.
Did someone know what to do in this situation ?
No Events found!
Martin40
9 Posts
0
June 17th, 2021 02:00
You can delete this topic please.
Matthias575
1 Message
0
January 11th, 2022 01:00
Hello,
we have the same problem. Did you find a solution for this? If so, please share it. Thank you
Martin40
9 Posts
1
January 11th, 2022 04:00
Hi,
No solution.
I restored a backup of my server and reinstalled WMS to the latest version.