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June 7th, 2021 06:00

WMS 3.0 Device Menu - Query error

Hello,

I have an error when I try to list my devices on WMS.

 

Here it is :

Erreur : Query failed with error code 2 and error message 'error processing query: ns=stratus.devices limit=25Tree: $and
committed $eq true
deviceStatus.type $eq 1
isActive $eq true
tenantId $eq 2
$not
deviceType.type $in [ 13 23 57 58 ]
Sort: { lastCheckinTime: -1 }
Proj: {}
planner returned error :: caused by :: hint provided does not correspond to an existing index' on server localhost:27017; nested exception is com.mongodb.MongoQueryException: Query failed with error code 2 and error message 'error processing query: ns=stratus.devices limit=25Tree: $and
committed $eq true
deviceStatus.type $eq 1
isActive $eq true
tenantId $eq 2
$not
deviceType.type $in [ 13 23 57 58 ]
Sort: { lastCheckinTime: -1 }
Proj: {}
planner returned error :: caused by :: hint provided does not correspond to an existing index' on server localhost:27017

Martin40_0-1623070782655.png.

 

Did someone know what to do in this situation ?

 

 

9 Posts

June 17th, 2021 02:00

You can delete this topic please.

1 Message

January 11th, 2022 01:00

Hello,

we have the same problem. Did you find a solution for this? If so, please share it. Thank you

9 Posts

January 11th, 2022 04:00

Hi,

 

No solution.

I restored a backup of my server and reinstalled WMS to the latest version.

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