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December 9th, 2025 17:12

What would cause Thin Clients to Change from their assigned group?

What would cause Thin Clients to Change from their assigned group with out user interaction?  I have 4 child groups under the default group and it appears that any group TC's are placed in they will eventually end up back in the default group.

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937 Posts

December 11th, 2025 20:46

I can think if 2 scenarios.

  1. Check the policy in WMS in the group, specifically Services>WMS Settings
    1. Enable Advanced configuration should not be on and not specify a WMS Group
  2. Select Group
    1. If the device is in a select group hierarchy and a user chooses a different group from the drop down, the device will move (by design)
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