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January 4th, 2022 04:00
Upgrade failure - WMS 3.2 / 3.3.1 to WMS 3.5 / 3.5.1 /3.5.2: Failed to start MariaDB service
Hello together,
As described in the subject, the upgrade breaks when trying to start the MariaDB.
Key points:
- Current Version WMS 3.3.1
- Windows Server 2016
- Upgrade from 3.2 to 3.3.1 works fine
- Upgrade from 3.2 / 3.3.1 to 3.5 / 3.5.1 or 3.5.2 failed
- Target Version 3.5.2 (log4j ...)
An uninstallation and reinstallation had worked, only the upgrade does not work on the latest version.
The following are excerpts from the logs:
Dell WMS Upgrade Logs:
2022-1-4 T11:37:24::CustomFunctions::6184::In Function Grant Log on as service
2022-1-4 T11:37:24::CustomFunctions::6196::Updated MySQL Log On as a Service: The operation completed successfully.
2022-1-4 T11:37:25::Upgrade::5290::Starting MariaDB service
2022-1-4 T11:37:35::Upgrade::5295::
...
2022-1-4 T11:52:09::Upgrade::5295::
2022-1-4 T11:52:14::Upgrade::5304::Failed to start MariaDB service: Incorrect function.
Windows Application Logs (Source: MySQL - Event ID: 100):
Information: C:\Programme\DELL\WMS\MariaDB\bin\mysqld.exe (mysqld 10.2.29-MariaDB) starting as process 6776 ...
Information: InnoDB: Mutexes and rw_locks use Windows interlocked functions
Information: InnoDB: Uses event mutexes
Information: InnoDB: Compressed tables use zlib 1.2.11
Information: InnoDB: Number of pools: 1
Information: InnoDB: Using SSE2 crc32 instructions
Information: InnoDB: Initializing buffer pool, total size = 2G, instances = 2, chunk size = 128M
Information: InnoDB: Completed initialization of buffer pool
Error: InnoDB: The innodb_system data file 'ibdata1' must be writable
Error: InnoDB: Plugin initialization aborted with error Generic error
Information: InnoDB: Starting shutdown...
Error: Plugin 'InnoDB' init function returned error.
Error: Plugin 'InnoDB' registration as a STORAGE ENGINE failed.
Error: mysqld.exe: File 'C:\Programme\DELL\WMS\Database\SQL\aria_log_control' not found (Errcode: 13 "Permission denied")
Error: mysqld.exe: Got error 'Can't open file' when trying to use aria control file 'C:\Programme\DELL\WMS\Database\SQL\aria_log_control'
Error: Plugin 'Aria' init function returned error.
Error: Plugin 'Aria' registration as a STORAGE ENGINE failed.
Information: Plugin 'FEEDBACK' is disabled.
Error: Unknown/unsupported storage engine: InnoDB
Error: Aborting
Windows System Logs (Source: Service Control Manager - Event ID: 7034)
Error: The Dell WMS: MariaDB service terminated unexpectedly. It has done this 1 time(s).
Have no idea how to proceed.
BG