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krowlan1

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2 Posts

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January 6th, 2019 18:00

new WMS install, no web interface afterwards

We've tried 1.3 then back to 1.2 and 1.2 HF1. Every time we've tried to get this to work we get a 404 Error. Any ideas at all?

https://locahost/ccm-web/setup
once installed only shows 
HTTP Error 404.0 - Not Found
The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.

We are unable to progress to setting up WMS at all. TIA.

DELL-Scott H

Moderator

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892 Posts

January 8th, 2019 07:00

Most often this is due to a port conflict on the server.  Below are some things to check

  • Check Logs for error binding to port 8005
    • SEVERE [main] org.apache.catalina.core.StandardServer.await StandardServer.await: create[localhost:8005]:

java.net.BindException: Address already in use: JVM_Bind

  • Start > run > cmd > Netstat -ano
    • Provides list of ports in use on the server
    • Confirm whether port 8005 (default tomcat port) is already in use
      • Windows Express Updating Service for security updates may conflict
        • Would appear as system service with low PID such as PID =’4’
      • Check PID against Taskmgr if unsure of Process name
    • Resolve Port Conflict by updating Tomcat config to use different port:
      • Tomcat Port defined in:
        • C:\Program Files\DELL\WMS\Tomcat-8\conf\server.xml
      • Confirm availability of open ports with netstat -ano
        • Recommend port 8010 to give space for other services and skip over other tomcat port requirements
      • Restart service (or entire server)

 

In addition, if you want to start from scratch review the deployment guide

https://topics-cdn.dell.com/pdf/wyse-wms_deployment-guide3_en-us.pdf

Check the ports required on page 13

Wyse Management Suite uses the following port as the default port for the applications that are installed: • Apache Tomcat: 443 • MariaDB database: 3306 • Mongo database: 27017 • MQTT Broker: 1883 • Memcached: 11211 • EMSDK: 5172, 49159—optional to manage Teradici devices

 

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