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May 9th, 2019 13:00

Install Fails

WMS installation fails with the following error


2019-5-9 T13:19:27::CustomFunctions::931::In function: GenerateCCMFiles
2019-5-9 T13:19:28::CustomFunctions::3636::Could not Open file to encrypt password.

 

any help would be appreciated.

Moderator

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9.3K Posts

May 14th, 2019 09:00

Hi,

What version are you installing? What are you installing it on?

9 Legend

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47K Posts

August 23rd, 2019 04:00

Dell bought Wyse and support for this is not free.

Vmware is what Dell offers for Virtual Desktop.

Wyse ThinOS, English, Does NOT support PCoIP, Wyse ThinOS support requires subscription.

https://www.dell.com/en-us/work/shop/wyse-endpoints-and-software/wyse-management-suite/spd/wyse-wms

 

2 Posts

August 23rd, 2019 04:00

Password on console access was too difficult  

Reducing password lenght from 20 to 8 solved the problem.

2 Posts

August 23rd, 2019 04:00

Same issue. Tried Windows Server 2016 and 2012 R2 clean installation, non-domain. Built-in Administrator or new account with admin privelegies no matter. 

DWMS 1.4. Same error with 1.2 and 1.3. 

Here is log:

2019-8-23 T04:08:08::CustomFunctions::352::Launching mysql_install_db.exe --datadir="C:\Program Files\DELL\WMS\Database\SQL" --password=*** --service=MySQL --port=3306
Running bootstrap
Removing default user
Setting root password
Creating my.ini file
Registering service 'MySQL'
Creation of the database was successfull2019-8-23 T04:08:12::CustomFunctions::377::Updated mySQL service displayname
2019-8-23 T04:08:13::CustomFunctions::388::Set max_connections=1024 in my.ini
2019-8-23 T04:08:13::CustomFunctions::401::Set innodb_flush_log_at_trx_commit=2 in my.ini
2019-8-23 T04:08:23::CustomFunctions::407::Started Dell WMS: MariaDB service
2019-8-23 T04:08:23::CustomFunctions::415::MySQL service state: 4
2019-8-23 T04:08:24::CustomFunctions::953::In function: GenerateCCMFiles
2019-8-23 T04:08:28::CustomFunctions::3759::Could not Open file to encrypt password.

Moderator

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892 Posts

August 23rd, 2019 10:00

In regards to the below, it is not entirely accurate.

Dell WYSE thin clients support more than just Vmware horizon.  ThinOS supports Vmware, Citrix, and Microsoft, in addition to direct PCOIP connections to devices.   

ThinOS no longer requires a maintenance subscription, and firmware is free to download from support.dell.com

 

 

Dell bought Wyse and support for this is not free.

Vmware is what Dell offers for Virtual Desktop.

Wyse ThinOS, English, Does NOT support PCoIP, Wyse ThinOS support requires subscription.

https://www.dell.com/en-us/work/shop/wyse-endpoints-and-software/wyse-management-suite/spd/wyse-wms

 

April 2nd, 2024 13:59

Same Problem for current version 4.3 -  Install of "Console" fails. 
Reducing Password Length and complexity of the Database Password resolved the issue.

This is ridiculous... 5 yrs of developement... great job. 

(edited)

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