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August 14th, 2024 16:57
Cannot Install WMS Repository
Hello,
I tried to install WMS Repo in WMS server. however, it died on Lockbox installation Failed. Any suggestion. Thanks.
2024-8-14 T11:48:19::CustomDialog::2658::Failed to generate keystore certificate! returned :The operation completed successfully.
2024-8-14 T11:48:21::CustomFunctions::2438::cmd:C:\Windows\SysWOW64\icacls.exe "C:\Program Files\DELL\WMSRepository" /grant "WMSUser:(OI)(CI)F" /T
2024-8-14 T11:48:30::CustomFunctions::2442::grant folder level permission returned: 0 - 0
2024-8-14 T11:48:30::CustomFunctions::2447::Grant folder level permission to C:\Program Files\DELL\WMSRepository folder is Successful
2024-8-14 T11:48:30::CustomFunctions::2438::cmd:C:\Windows\SysWOW64\icacls.exe "C:\WMS\RemoteRepo" /grant "WMSUser:(OI)(CI)F" /T
2024-8-14 T11:48:31::CustomFunctions::2442::grant folder level permission returned: 0 - 0
2024-8-14 T11:48:31::CustomFunctions::2447::Grant folder level permission to C:\WMS\RemoteRepo folder is Successful
2024-8-14 T11:48:32::CustomFunctions::5163::Running action: UpdateSoftwareVaultCert
2024-8-14 T11:48:35::CustomFunctions::5185:: /c ""C:\Program Files\DELL\WMSRepository\OpenJDK-17.0.10\bin\keytool.exe" -genkey -alias handheldmgmt.nt.phoenixclosures.com_SV -keyalg RSA -keystore "C:\Program Files\DELL\WMSRepository\SoftwareVault\Lockbox.p12" -storetype PKCS12 -keysize 4096 -sigalg SHA384withRSA -validity 36500 -dname CN=handheldmgmt.nt.phoenixclosures.com -storepass ******** -keypass ******** "
2024-8-14 T11:48:35::CustomFunctions::5187::Generate cert Script execution returned: 0 - 1(Incorrect function.
)
2024-8-14 T11:48:36::CustomFunctions::5197::/c ""C:\Program Files\DELL\WMSRepository\OpenJDK-17.0.10\bin\keytool.exe" -exportcert -file "C:\Program Files\DELL\WMSRepository\SoftwareVault\Lockbox.der" -keystore "C:\Program Files\DELL\WMSRepository\SoftwareVault\Lockbox.p12" -alias handheldmgmt.nt.phoenixclosures.com_SV -storepass ******** -keypass ********"
2024-8-14 T11:48:36::CustomFunctions::5199::Export cert to .der execution returned: 0 - 1(Incorrect function.
)
2024-8-14 T11:48:36::CustomFunctions::5201::Der file not generated
DELL-Scott H
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August 15th, 2024 20:21
I have seen this happen in a few occasions.
1) Antivirus or other security applications causing files to be removed as part of the install
2) The password being used for the lockbox and vault as part of the install do not meet the complexity or contain characters that are not supported.
I would ask, what is the use case and reason you are trying to use a remote repository?
lchan
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August 21st, 2024 20:27
@buffalobound Thank you for your advice. We are moving to WMS pro on cloud from WmS free on-perm. I tried to install REPRO on one of the server but it always failed at installing Lockbox.
lchan
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October 11th, 2024 14:05
@DELL-Scott H
I have subscription of cloud-based WMS professional and tried to install REPRO on my server to sync files to the cloud. please advise how to fix the lockbox problem. Thanks