4 Posts
1
1916
March 24th, 2021 02:00
Application packages installed on the device are not displayed, on the "Installed Apps" tab.
Hi. There is a problem on Dell Wyse 3040 devices, in Wyse Management Suite 3.1 on the "Device Details" page, application packages installed on the device are not displayed, on the "Installed Apps" tab. This problem is observed only with ThinOS 9.1.1131 devices, on other ThinOS 9.x devices everything is displayed correctly. Please help me solve this problem.
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ThreeHeadedMonkey
4 Posts
0
April 16th, 2021 06:00
The new firmware 9.1.2101 solved the problem.
DELL-Scott H
Moderator
•
878 Posts
0
March 24th, 2021 05:00
Please ensure you are running WMS 3.1 HF1
https://dl.dell.com/FOLDER07092597M/1/WMS_3.1_HF1.exe
After applying that update, factory reset the 3040
ThreeHeadedMonkey
4 Posts
0
March 25th, 2021 00:00
I followed your recommendations. But this did not solve the problem.
DELL-Scott H
Moderator
•
878 Posts
0
March 25th, 2021 06:00
Try to "Force Unregister" the device from WMS and register it back in.
ThreeHeadedMonkey
4 Posts
0
March 30th, 2021 01:00
No, that didn't fix the problem.
Rbritt
2 Posts
0
January 4th, 2023 03:00
No, it really didn't... We are running 9.3x and it still happens. a Lot.