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May 21st, 2015 06:00

Screen locked up...

Screen locked up...

Hello,

I'm having an issue and need some help. I'm using the XDMCP to connect to a Linux work environment. Once I'm there, I'm able to type and move the mouse around but once I open a shell window and click on it to type...the buttons on the mouse is lock up or not working anymore. I can still move the mouse but I just cannot use the right or left mouse button to click on anything. I didn't have this problem with Rx0L model.

Wyse box model I'm using is D50D.

Thanks,
dher

3 Posts

May 21st, 2015 06:00

Wyse Enhanced Suse Linux - Freeze Issue with D50

I am having the issue with Wyse Enhanced Suse Linux whereby the session freezes on the screen. I am using a Citrix backend, I do not believe this is a Citrix issue as I can always reconnect to my session from a different terminal or if I reboot the problem terminal.

1. I successfully logon to my terminal and use my machine for some time.
2. I lock my machine using Windows key and L or via the start menu option and walk away.
3. Intermittently when I return to my desk Ctrl + Alt +Delete does not unlock the session, pressing these buttons on the keyboard has no response.

I have to restart my terminal in order to be able to login successfully again. However interestingly, during my frustrations with this issue discovered that once Ctrl + Alt +Delete will not unlock the session, it I use the Del button on the num lock, so press Ctrl + Alt +Del instead, I can actually put my password in and log on. However once my desktop appears its frozen and unresponsive. If I restart I can pick up my session where I left it and all is well.

I am always able to put my username and password in, but once my session is logged back in the freeze occurs. Sometimes the freeze can happen midsession also. (not when unlocking)

I have noticed my freeze time coincide with DHCP renew times, I was able to accurately predict freezes by working out when the release would next renew. Please remember when checking this, the client will check the lease at 50% of lease time. So if you have an 8 hour lease you could have the problem every 4 hours.

I’ve since started using static IP’s on terminals to try and prove it’s a DHCP issue, however one user has reported a freeze with a static IP 

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