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May 26th, 2015 03:00

C50LE 11.1.031 VMWare View Blank Screen on Idle

Question C50LE 11.1.031 VMWare View Blank Screen on Idle

I use many of the C50LE for digital signage. They use Autologin and AutoConnect to boot directly into a VMWare View session. Since upgrading to 11.1.031, my screens go black after 5 minutes. It looks like its the thin client screensaver because the connection is still active and moving the mouse brings everything back. It is not the VM screensaver or power settings as I have V10LEs and C50LEs running 11.1.015 connecting to the same VMs without this issue. If I disable AutoConnect, the thin client will stay at the Linux desktop indefinitely without the screen going black. If I then manually connect to the VM, the screen does not, usually, go black (one time it did).

Could the connection to the VM be preventing the "Screensaver=0" portion of the INI file from being applied? Is there a way to delay the AutoConnect for a few seconds, to make sure everything in the INI is applied properly (if that is indeed the problem)?

3 Posts

May 26th, 2015 03:00

I ran though a variety of tests and I have found that as long as there in any kind of interaction with the C50LE, either locally or through VNC, the screen will not go black (assuming you have it set that way). While this is a work around, I am still waiting for Wyse tech to get back to me as it is still an issue for me.

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