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August 31st, 2015 03:00

Issue with Wyse Device Display

Hey Guys

I need some urgent assistance please. I am currently experiencing an issue with the Citrix receiver on the Device. Recently I have deployed a WDM server on site and configured all the required settings within the wnos.ini file. This seems to be working as it should but recently I am experiencing the following issues.

1. For some odd reason after logging on I have every published application on my desktop. This does not correspond to what I have configured on my Windows receiver. Where on my normal PC I have 5 applications that I have added to my list on the Wyse Device I have all of it. 3 pages of Published applications.

2. I am unable to customize the applications at all. For some odd reason the "remove" button is greyed when I right click on an application that I want to remove.

3. the icon colours are really terrible. From the looks they have been downscaled to 8bit.

As mentioned above this use to work perfectly fine. The Wyse Device would reflect the exact same applications I had on my Windows Receiver. It started of here and there and now Its permanently like this. Resetting the Device doesn't help at all. I have also tried another Wyse Device with the exact same issue.

These are the only settings I have in the INI file.

DesktopColorDepth=32
AdminMode=yes Admin-Username=Administrator Admin-Password=**********
AddCertificate=************.cer
DomainList=************
TimeZone="GMT + 02:00"
TimeServer=*************
LowBand=yes
SessionConfig=ICA mapdisks=yes
PnliteServer=https://*****************z StoreFront=Yes

Thanks

2 Intern

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560 Posts

November 24th, 2015 12:00

Sorry for the delay. On the PnLiteServer= line, add the following option:

RequestDataCount=10

Here's a description on what this option does.

RequestIconDataCount — RequestIconDataCount is used for requesting 32-bit color icons. It is a counter which means that only the count of the icons will be requested. The default number is 10. For example, if set RequestIconDataCount=0, no icon data will be requested. If set RequestIconDataCount=5, only 5 icons are requested.

Hopefully this will address your issue.

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