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6 Posts
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115712
June 2nd, 2015 02:00
WDM 4.8.5 Database Installation Error
WDM 4.8.5 Database Installation Error
I installed the Wyse database in advance on a SQL Server 2005 Enterprise. I copied the Rapport4.mdf/ldf file to the SQL Server that has over 10 database instances installed. I created the rapport login and gave him db_owner and public rights. Cause of the many instances on this SQL Server the default TCP port is not 1433. The TCP Dynamic Port on the WDM database is 3018.
When I install the WDM 4.8.5 Server on a separate server I typed %SQLServer%\%InstanceWDMDB% and Port 3018 during setup. The installation starts (so I guess the setup was able to connect to the SQL database somehow) and after a while it stops with the following error messages:
1) Unable to attach the WDM database
2) WDM databases must be running before uninstallation starts
3) Database install table not found. WDM databases must be running before uninstallation.
After this last error message the setup stops and I am not able to reinstall oder uninstall.
I think that there must be an error in our SQL 2005 Enterprise configuration cause we are using many different database instances with other TCP ports.
Any ideas? Thank's in advance for your help!!!
Vinzenz
6 Posts
0
June 15th, 2015 05:00
The problem is solved thanks to Wyse support. Here is the trick.
1) On the dedicated SQL Server select the RapportDB
2) Search for the dbo.Install table and choose "open table"
3) Create an entry into this table with the following...
Module = Rapport4DB
ServerName = server.dns.com (your WDM Server)
UserName = Administrator
Installed = 01.01.2012
Status = MASTER
LatestHFID = 00HF04051003607
It is important that while installing WDM Server with an external SQL Server an entry in this table exists.
sion-2015
2 Posts
0
June 16th, 2015 04:00
hi Vinzenz,
i also installed the WDM 4.8.5 all seems fine, however i have a problem: im trying to upgrade the firmware on my terminals from version 5.0 to version 6.0 B666.
the problem is when i create an image im not getting an error however when im pushing the image to the terminal then the terminal either keep saying Administrator is working on this and please dont shut down" and it will remain like that for the whole day or nothing at all is happening on the terminal. please guide me on this?