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April 26th, 2023 09:00

XPS15 7590 system will not shut down - Immediately restarts

XPS 15 7590

XPS 15 7590

For months tried all of the solutions to fix when I shut down Windows it automatically reboots. In essence you could never shut down the laptop. Someone suggested on another thread to try and reset Bios to factory settings and that did the trick.

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August 29th, 2023 12:34

Phishbum,

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get help now" icon on the right to start a live chat session.


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