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January 14th, 2023 11:00

XPS 8930, deleting a user from C: did not delete the user's files

XPS 8930

XPS 8930

I have an XPS 8930. It has two users "A" and "B", and I wanted to delete one of them ("A") since this is just for the family. 

I created folders A and B in and copied over A/Documents to D:/Users/B/Documents

Then I went to Start/Settings/User Accounts and deleted user A.

I restarted my computer and see only "B" for the login prompt.

However when I login, I find folder C:/Users/A/Documents still intact. 

I expected them to be deleted automatically. Is there anything more I should do?

10 Elder

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45.2K Posts

January 14th, 2023 11:00

Version of Windows?

Has "B" tried opening and/or editing and saving (eg, owns) "A"s files that were copied into D:/Users/B/Documents? 

I wouldn't do anything else until you confirm that "B" now fully owns "A"s files in the .../B/documents folder.

EDITED

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78 Posts

January 14th, 2023 14:00

Also, are you doing all this from a separate admin account?  Do the A and B accounts have admin privileges?

I don't think deleting the account deletes the user folders and files.  You have to manually delete the account folders afterwards. If they can't be deleted, then something is keeping them open.  But doing that from an account with admin privileges is usually possible.

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January 14th, 2023 17:00


@RoHe wrote:

Version of Windows?

Has "B" tried opening and/or editing and saving (eg, owns) "A"s files that were copied into D:/Users/B/Documents? 

Yes, I can login as "B", the only user and edit and save files.

10 Elder

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45.2K Posts

January 14th, 2023 17:00

Did see if you can open, edit, save "A"s files in the "B" folder when logged in as "B"?  It's key to know if you can access them normally or not...

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January 14th, 2023 17:00


@RoHe wrote:

Did see if you can open, edit, save "A"s files in the "B" folder when logged in as "B"?  It's key to know if you can access them normally or not...


Yes. sorry, forgot to mention.

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January 14th, 2023 17:00


@Spikesdad wrote:

Also, are you doing all this from a separate admin account?  Do the A and B accounts have admin privileges?

Yes, "B" is an Administrator - at least when I login as "B" and go to Accounts|Your Info, I see "Administrator" under B's name and avatar..

10 Elder

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45.2K Posts

January 14th, 2023 18:00

So in that case, you probably could just delete the "A" folder, but it would be safer to back the "A" folder on external media before you delete it, just to be safe...

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