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5235
December 4th, 2018 04:00
XPS 420 and Windows 10 version 1809
I've recently had issues with my desktop ( XPS 420 ). For a while it has been fine. I've done a clean install and everything was fine, including adding drivers , etc ( it seems ). Then it downloads a further update ( NVIDIA driver update for NVIDIA GeForce 9800GT). It then states a restart is required to activate that update. At that point, it goes to a black screen and the screen enters power save mode. Is XPS 420 able to operate with Windows 10, or do i need to revert back to original OS ? Thanks
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fireberd
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December 4th, 2018 05:00
Dell does not officially support Win 10 on this model. They only have XP and Vista drivers. However, that does not mean its not compatible or marginally compatible as some old hardware is successfully running older versions of Win 10. Microsoft did start excluding some older hardware with the 1803 version and that may be the problem. If you can run a version older than 1803 it may work OK.
Deeks1
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December 4th, 2018 05:00
Many thanks Fireberd, Kind regards Deeks1
Mary G
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December 4th, 2018 08:00
My 10 yr old 420 runs the current version of windows 10 pro fine. Check for updates from the manufacturer of your discrete video card and any other separate card. Also make sure you have all the windows updates. The generic win 10 drivers work ok. I'm playing Christmas music on that model now.
However if this is your only computer, it's time to upgrade for faster and better experience.
Deeks1
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December 4th, 2018 15:00
Thanks very much Mary. Yes, luckily I have a couple of laptops also, which are a lot newer. But at some stage, it might be time to upgrade the desktop :) Cheers Davi
This is one thing i have not been able to fix