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April 17th, 2026 06:49

Windows 11 25H2 update failing with 0x80070302 / 0x800F0983

I ran into Windows Update issue on a corporate device and wanted to check if others have seen the same.

Environment:

  • Windows 11 25H2 (Dell Ready Image 26200.7623)
    • Dell Pro 14 Plus (PB14250)
    • Dell Pro 16 Plus (PB16250)
  • Managed via Intune
  • Autopatch

Symptoms:

  • KB5083769 
  • Windows Update reaches 100% install in GUI, but then fails (after applying update/reboot)
  • Final error code: 0x80070302

Relevant CBS / servicing errors:

  • 0x800F0983 (CBS_E_PAYLOAD_MISSING)
  • ERROR_CANTFETCHBACKWARDS (0x80070302)
  • Component store errors referencing missing payloads in WinSxS
  • Example:
    • Missing component directory for vmconnect.exe
    • Expected versions (e.g. 10.0.26100.8115 / 1591) not present
  • Errors during Stage phase of servicing:
    • failure source: Stage
    • Hydration failed

Behavior:

  • Update downloads and stages successfully
  • Fails during CBS servicing (post-100%)
  • Retries result in same failure
  • Automatic corruption repair already attempted and skipped:
    • Automatic corruption repair has already been attempted today

Fix (worked for me):

DISM /Online /Cleanup-Image /RestoreHealth

After running DISM, the update installed successfully.

Question:
Has anyone else experienced this?

It looks like a broken servicing chain / missing WinSxS baseline components, but I’m curious:

  • Is this something specific to Dell Ready Images?
  • Related to earlier hotpaches applied?
  • Or something introduced in recent LCUs?

Would love to hear if others have seen similar CBS errors or needed DISM to fix updates.

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