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April 17th, 2026 06:49
Windows 11 25H2 update failing with 0x80070302 / 0x800F0983
I ran into Windows Update issue on a corporate device and wanted to check if others have seen the same.
Environment:
- Windows 11 25H2 (Dell Ready Image 26200.7623)
- Dell Pro 14 Plus (PB14250)
- Dell Pro 16 Plus (PB16250)
- Managed via Intune
- Autopatch
Symptoms:
- KB5083769
- Windows Update reaches 100% install in GUI, but then fails (after applying update/reboot)
- Final error code: 0x80070302
Relevant CBS / servicing errors:
0x800F0983 (CBS_E_PAYLOAD_MISSING)ERROR_CANTFETCHBACKWARDS (0x80070302)- Component store errors referencing missing payloads in WinSxS
- Example:
- Missing component directory for vmconnect.exe
- Expected versions (e.g. 10.0.26100.8115 / 1591) not present
- Errors during Stage phase of servicing:
failure source: StageHydration failed
Behavior:
- Update downloads and stages successfully
- Fails during CBS servicing (post-100%)
- Retries result in same failure
- Automatic corruption repair already attempted and skipped:
Automatic corruption repair has already been attempted today
Fix (worked for me):
DISM /Online /Cleanup-Image /RestoreHealth
After running DISM, the update installed successfully.
Question:
Has anyone else experienced this?
It looks like a broken servicing chain / missing WinSxS baseline components, but I’m curious:
- Is this something specific to Dell Ready Images?
- Related to earlier hotpaches applied?
- Or something introduced in recent LCUs?
Would love to hear if others have seen similar CBS errors or needed DISM to fix updates.

