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Abdul12
1 Rookie
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2 Posts
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25
June 23rd, 2025 15:23
Your device ran into problem
Responses(3)
anne_droid
3 Apprentice
649 Posts
June 23rd, 2025 15:48
Please can you confirm the Make Model and OS, along with any configuration details like touch screen, backlit keyboard, SFF or tower etc etc.
Have you run any hardware diagnostics?
June 23rd, 2025 17:29
@anne_droid inspiring 15 3000 AMD RAdeon Ryzen 5 with windows 11
June 24th, 2025 09:57
Hi
Ok so now have you run any hardware diagnostics, and can you post a picture of the error screen please.
Also what backup and recovery strategy do you have?
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anne_droid
3 Apprentice
•
649 Posts
0
June 23rd, 2025 15:48
Please can you confirm the Make Model and OS, along with any configuration details like touch screen, backlit keyboard, SFF or tower etc etc.
Have you run any hardware diagnostics?
Abdul12
1 Rookie
•
2 Posts
0
June 23rd, 2025 17:29
@anne_droid inspiring 15 3000 AMD RAdeon Ryzen 5 with windows 11
anne_droid
3 Apprentice
•
649 Posts
0
June 24th, 2025 09:57
Hi
Ok so now have you run any hardware diagnostics, and can you post a picture of the error screen please.
Also what backup and recovery strategy do you have?