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April 27th, 2023 16:00

Weird WiFi driver install issue

Hi everyone,

I'm having a super weird issue with my WiFi driver.  I've been using the Intel Driver & Support Assistant to help keep my Intel drivers updated on my laptop for some time now. On Monday, it tried to install an update to my Intel Wi-Fi 6 AX201 160MHz driver but it failed - said it encountered an issue and to try again.  Well, everytime I try to update my WiFi driver, it keeps failing. I can't troubleshoot it with the Win11 agents because it's not visible. It's showing up in Device Manager with a yellow triangle with the exclamation point - and very disabled. So, troubleshooter doesn't see it, and updating the driver manually, even from the Dell website, it still appears disabled. I've removed it and checked the box to uninstall the driver - reboot, let it add it back, still disabled.

My next step is a complete rebuild, all due to a simple wifi driver update. Anyone know how to hard-core reset the wifi driver? meaning, using something like Powershelll (admin) and blow away the corrupt WiFi drivers from Windows\System32 and start over? I'm scratching my head on this. I'm also a propeller head when it comes to desktops, this is making me feel helpless.

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