Unsolved
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1 Message
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411
January 8th, 2025 03:42
SupportAssist OS Recovery - repair not available.
Trying to do an OS "repair", and it states that "This process is temporarily unavailable. Check back in later" and the button is greyed out and un-clickable.
It is a newly made "Dell support assist OS recovery" stick I just made on another computer. It is linked to the wifi, with no issues.
Hardware scan came back clean.
I need to REPAIR the OS if possible to retain files on hard drive. ANY help would be greatly appreciated. 
eyadelserry
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1 Message
1
March 5th, 2025 13:33
Did you solve it ?
It must have at least 20 characters.
apachecav
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1 Message
0
March 28th, 2025 16:47
Any Updates, has anybody been able to help yet?
Chris_x17
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1 Message
0
November 23rd, 2025 23:52
I have the same problem. In a dialog with Copilot I was informed that for older machines, even just 2 years old, Dell removes access to legacy files and Repair for your specific PC may not be available. My issue is I lost access to my RAID drive. I tried to repair it using using the Rapid Storage Technology Driver and unfortunately the RAID ID in the iastorVD.inf file does not match the hardware so I cannot see the RAID to repair it. The correct ID is obtained in generating the SupportAssist OS Recovery USB but it is not accessible outside SupportAssist. What I really want is a working Repair function in SupportAssist.
Anybody have any other suggestions?