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J

1279

October 22nd, 2005 21:00

Right Click Lock Up

Anytime I right click on a file, say a word document or a picture file on XP Pro (not a folder or program) I lock up. I hit ctl/alt/del and I can clear it but sometimes all the icons on the desktop disappear and I have to reboot. I've reset the file and folders options to default but that had no effect. Any idea's?

2.7K Posts

October 22nd, 2005 22:00

Hi,

This problem can be caused by a poorly coded context menu handler. A context menu handler is a shell extension handler that adds commands to an existing context menu (Example: cut, copy, paste, print, Scan with Norton etc)
 
 
Then disable one by one any third party shell extension until you find the one causing the problem
 
(type Context Menu. Sort by this column to make it easy).
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