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February 22nd, 2023 12:00

PXE-E16 Media Test Failure - With Cloned SSD but not with old HDD

Precision M4800

Precision M4800

Hi techs! Hoping somebody can guide me to anymore steps to resolve this. This is a Laptop Dell Precision M4800. A friend of mine wanted me to change the HDD to a new SSD. So I successfully clone the SSD but it gives me this error when trying to boot up:

PXE-E16: Media test failure, check cable
PXE-M0F: Exiting Intel Boot Agent
No Boot Device Found. Press any key to reboot the machine_

20230221_151127.jpg

But if I install the old HDD back on it boots up fine.

So it is not the cable or connection. I am assuming it is not SSD because if I use cmd using a USB installation media and DISKPART > list disk it does pull it up fine, as Disk 0 and Disk 1 being my USB installation media. After selecting Disk 0 I then did "list volume" and it shows the correct drive letter as C shown under Volume 2 in the screen shot below:

20230221_150807.jpg

Also I connected the old HDD via a USB adapter externally, and booted into windows, opened Disk management and it shows the SSD completely fine.

I did a "chkdsk" to the old HDD in case there was some bad sectors that might have affected the cloning process and there was none to be found, and I recloned the SSD just in case. But same results.

I opened the Windows 10 setup from the USB installation media to reinstall windows and it does pull up the SSD and all the partitions....did not proceed with the install tho. Was just checking to see if it detects the SSD.

Right now it is boot up as Legacy mode, and if I try to change the UEFI, it wants me to Add Boot Options, and I have no clue what to add......

Secure Boot is disabled. SATA Operation is AHCI, was RAID On, both same results. I also tried to Disable the UEFI Network Stack for the NIC, still the same.

Please see this video clip of the BIOS in case you see something or help me with what next step to take. You can pause the video, I just skimmed over.

https://1drv.ms/v/s!AuvSzy8fq1PLh7gOoGyKnuzzNK16jQ?e=Z3Smk5

Please let me know what else I can do or your comments on what the issue is.

Thanks, TCMGL

2 Posts

February 24th, 2023 19:00

Can anybody help me here? I tried to manually install windows to this SSD and it says:
"We couldn't create a new partition or locate an existing one. For more information, see the Setup log files"

So I got a completely new SSD, cloned it, same PXE-E16 error, then tried to install windows, same error. Not sure what is going on. I just now deleted the partitions (using the Windows 10 installation drive) and tried again. This is where I am at:


TCMGL_0-1677296343976.png

 

2 Intern

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346 Posts

March 28th, 2023 00:00

Before we dig out how to make cloned ssd bootable, let's first find out why cloned SSD won't boot. There are a variety of reasons why the SSD won't boot after cloning. We've included some of the most prevalent explanations below:

There's a possibility that the cloned SSD won’t boot windows 10 if the source drive you cloned has faulty sectors.
Because the system was corrupted during the cloning procedure, the cloned disc would not boot.
The partition that was "system reserved", not cloned.
Set the boot drive to the wrong drive.
While switching from HDD to SSD, the drive letter may have changed. And this progress may result in missing boot files, causing the cloned SSD to fail to boot on Windows 11/10/8/7.
The cloned disc will not boot due to a GPT/MBR conflict

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