Unsolved
1 Rookie
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1 Message
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273
January 2nd, 2023 15:00
OS recovery stuck
Alienware Aurora R7
My Alienware Aurora R7 got error code 0xc0000034 and won't boot. So I created a dell OS recovery USB on another PC. However, after boot from the USB, it stuck at the "getting started" step.
Anyone has any clue how to fix this?
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John harper
2 Intern
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346 Posts
0
February 3rd, 2023 02:00
Turn on or restart your computer.
Press F2 to enter System Setup.
In the left pane, expand SupportAssist System Resolution, and then select SupportAssist OS Recovery.
In the right pane, select or clear the SupportAssist OS Recovery check box to enable or disable the automatic start of SupportAssist OS Recovery.