2 Posts
0
542
July 31st, 2022 12:00
Optiplex 7770 AIO windows 10 pro install issues
Sent the pc to dell repair depo under warranty. Go it it back and had to reload the windows 10 pro OS. It tells me its not activated.
Yes this is the OS that came with the system.
How do i activate it? Do i need to call dell support?
Thanks,
Rad
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pitsllc
2 Posts
0
August 19th, 2022 08:00
Thanks everyone for the suggestions.
Ended it up being under warranty, sent it back and got a replacement.
Thanks again for the responses.
Rad
NJDave
2 Intern
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404 Posts
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August 3rd, 2022 22:00
Try running the activation troubleshooter (search Settings for "Troubleshoot activation"). If the problem is solved temporarily, but comes back in a day or two, it may be a problem that I and at least one other user have had (reference here)... and a Windows repair install should fix it in a jiffy. (Check your backups first, just in case.)
RachelGomez
2 Intern
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162 Posts
0
August 18th, 2022 22:00
Here are some things you can try to fix upgrade and installation errors:
Remove external hardware
Unplug any nonessential hardware devices. These could include headphones, printers, scanners speakers, USB flash drives, and external hard drives.
If you’re using a laptop and it’s plugged in to a docking station, undock it.
Update Windows
It’s a good idea to make sure that all important updates are installed before trying to upgrade Windows. This includes updates to hardware drivers on your device.
For information and to make sure you're up-to-date, see Windows Update: FAQ.
Uninstall non-Microsoft antivirus software
Use Windows Defender to protect your device during the upgrade—non-Microsoft antivirus software can sometimes cause upgrade problems. As long as you have installation media and all required activation information, you can always reinstall the software after you upgrade.
To remove an antivirus application, go to Control Panel\Programs\Programs and Features. Select the program, and then select Uninstall. Select Yes to confirm.
Uninstall nonessential software
Outdated software can cause problems with a Windows upgrade, so removing old or nonessential applications can help.
If you plan to reinstall the application later, make sure you have the installation media and all required activation information before removing it.
To uninstall software, go to Control Panel\Programs\Programs and Features. Select the program, and then select Uninstall. Select Yes to confirm.
Free up disk space
To upgrade to Windows 10, you need enough space on your hard drive for the installation to take place.
To view how much hard drive space is available on your computer, select the Start button, then in the search box on the taskbar, type File Explorer (known as Windows Explorer in Windows 7).
Then select Computer or This PC and look under Hard Disk Drives or under Devices and drives. If there are multiple drives listed, the system drive is the drive that includes a Microsoft Windows logo above the drive icon. You’ll see the amount of available space under the drive.
This may help you,
Rachel Gomez