This post is more than 5 years old
2 Posts
1
8013
April 25th, 2017 04:00
Optiplex 3046, Windows 7, USB drivers
Hello,
I'm having an issue installing windows 7 on a Dell Optiplex 3046. Everything goes well except when i'm trying to install the USB drivers on my computer. I tried using the windows 7 full package, i tried to download the USB package appart from the others, i tried to get them from Intel and even tried to use windows update to get the drivers from them. Everytime i get the same result: mouse and keyboard both don't work. Is there an easy fix i haven't tried yet? Thanks for yours answers :)
Ronan.
tigriss
2 Posts
0
April 27th, 2017 01:00
i found the solution to my problem.
Turned out that the supplied Dell drivers weren't supported by an older version of windows 7.
So i launched all the missing windows updates and reinstalled the drivers.
worked perfectly well !
DELL-Chris M
Community Manager
•
56.9K Posts
0
April 26th, 2017 11:00
I would start by forcing the reinstallation of all four of the Dell Chipset drivers, one at a time, rebooting after each one is finished installing.