Unsolved

1 Rookie

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3 Posts

349

January 13th, 2025 14:28

My laptop is stuck

My system is stuck here, and I can't access the reboot or shutdown option

2 Intern

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508 Posts

January 13th, 2025 18:51

Hi

1st off, could the CMOS battery have died?

Next would be to work on the assumption that the HDD/SSD had died.

So perhaps if you could post a coupla pictures of your BIOS screens.

Also source an install or repair media, USB with Windows on.

AND find where you can buy a replacement HDD/SDD so if it does work, you instantly backup all your data.

If in doubt please ask.

ALSO post the laptop make model and OS.

Can you create a bootable USB?

either from LinuxMint or Microsoft?

1 Rookie

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3 Posts

January 14th, 2025 15:07

@ann_droid

I've attached picture of my BIOS screen, and the make model and OS

2 Intern

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508 Posts

January 14th, 2025 16:45

@PraiseWillie​ 

I don't think so.

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