What is your computer model and the OS installed?

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

Hi

In what respect is it not connecting?

What have you tried?

Any error or info messages.

Help us to help you.

NB: If the hotspot is a mobile phone, ask your ISP - your phone manufacturer etc even the internet for guidance.

If in doubt please ask.

Make sure your mobile hotspot is turned on and visible. Then, on your Dell deskmargin: 0;">Toggle Wi-Fi off and on.