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October 16th, 2022 14:00

Mobile Hotspot feature windows 10

Hi there,

I have noticed that that my Mobile Hotspot feature stops working on 5 GHZ band in windows 10 whenever the Qualcomm Wifi drivers are updated.

I don't know where I can report this issue so I am attaching the screenshot here and asking the community for suggestions so that this issue can be fixed in the next update.

The driver is: Qualcomm QCA9377 802.11 ac wireless adaptor

The below version are from device manager.

Problem version: 12.0.0.1118, Date: 6/15/2021

Working version: 12.0.0.722, Date: 8/22/2018

Currently I am using the rollback feature whenever it stops working as it only stops working when it auto updates.

Problem version:

Screenshot (161).png

 Issue:

IMG_20221017_030537.png

Working version:

Screenshot (158).png

No issues:

IMG_20221017_030623.png

 

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47 Posts

February 28th, 2023 04:00

Unpair the device if connected anywhere. Update the pc's outdated drivers. 

March 7th, 2023 01:00

I have been using the above steps. The issue is the driver updates. When I update them hotspot doesn't work. If I uninstall the driver update then hotspot starts working.

March 7th, 2023 01:00

It's not working when I update the drivers. It works if I use the old drivers.

I haven't updated the drivers because The hotspot doesn't work when I update them.

March 7th, 2023 01:00

Issue has been resolved. Updated to the latest drivers at this time. The issue was with the latest drivers at the time when I created this post. Thanks for the resolution.

March 7th, 2023 01:00

It doesn't work if I update the drivers. It only works when I'm on default old driver version. Please refer to the screenshots in the post.

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