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January 13th, 2025 02:41
Inspiron 5675 Lemon PC Still Haunted By Crashing Issues
I bought this PC in 2018, I believe. It was a deal and I wanted to upgrade to play games after work. Unfortunately, this machine has been plagued with crashing issues from Day 1. So much that Dell had me send the PC in to have hardware swapped, which still didn't resolve the problem. I foolishly PAID and extended the Dell support plan but never pushed for support to replace more parts. Mainly due to just being fed up with the overseas support personnel.
Fast forward to today where I've freshly installed Win10 and still experience the problems. I'm trying to find out what is it that I can install or do to investigate what is causing the crashes?
While searching around for answers and doing my own research, it seems that by setting Win10 to Power Saver profile it helps avoid crashes. However, I just installed Battlenet and installed Call of Duty: Black Ops 6, and the PC consistently crashes with a green screen, then the display gives out, and the PC remains powered on forcing me to hard power down.
If I recall correctly, I think Dell replaced the GPU and HDD years ago when I sent it in. They avoided replacing the MLB. Now, years later, I've upgraded the GPU and PSU and I'm wondering if there is anything more I can do. I'd like to try and find out if the crashes are caused by the MLB, the CPU, or the GPU. maybe the RAM? I'm all ears.
System specs:
Ryzen 7 1700x
12gb RAM
ASUS Radeon RX 6600 XT (originally Radeon RX 570)
PSU 600w (originally UNKNOWN)
SSD 128gb (OEM Win10)
HDD 1TB
HDD2 1TB
Tesla1856
8 Wizard
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17.5K Posts
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January 17th, 2025 04:05
While not my preferred kind, seems like AMD systems should still work more stable than that.
- Run ePSA Diagnostics (F12 on Boot) and make sure machine’s hardware is working 100% properly (outside of Windows).
- Disconnect any extra peripherals and USB devices. Try running with just the keyboard, mouse, monitor, and network-cable connected.
- Bringing the machine up to the latest/final-published BIOS version. I like to do them ALL (one-at-a-time).
- Be sure the SMART on all HDD/SSD drives reads "good"
See what errors you are getting in Windows Reliability History Report.
And how did you get 12-gigs in there? Unless AMD systems are designed for Tri-Channel memory (matched-sets of 3) ... ram DIMMs should be installed as exactly matched pairs (sets of 2).
OCCT is a good stress-tester. Used to have something called a "Power Supply Test" that runs everything concurrently. It will stress it WITHOUT entering a game into the equation.