Unsolved
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1 Message
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November 6th, 2023 17:33
I cannot open or download any app on my laptop
It's been months and months since my laptop stopped letting me use or download any app that was not orinally already on it. Therefore, I can only use apps as google Chrome or Paint. When I try to use apps such as World, Spotify or any other app I downloaded I get the message "Windows canot find program. Check the spelling of the name. Otherwise there may be a problem with your network." When I try to verify the error, i get another message "A Problem Is Preventing the Troubleshooter From Starting". I`m stuck in this for months already, when I try to contact dell service help even them cant find a solution and tell me that I should pay for another computar or pieces of it, but this one has less the 11 months of use. Can someone please help me!
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Chino de Oro
9 Legend
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8.1K Posts
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November 6th, 2023 21:37
Provide your device information to receive better help. Since we do not know which machine you have or what version of operating system, playing guessing is not going to be accurate.
The only issue I can think of is somehow the S mode was turned on. To learn how to switch out of S mode, read through this article https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9e5-c30b-93baebeebc85