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October 31st, 2016 17:00
How to use Dell CD to install windows 10
Hi,
We bought several optiplex 3040 that came with windows 7 preloaded, all the machines include a purple cd with windows 10. I follow the instructions to reboot in UEFI mode, access the CD menu and selected to restore the PC, the machine starts working and after it shows that the restore is complete it reboots and shows the same menu all over again. What do I have to do in order to install windows 10 using this CD? what am I doing wrong?
Thank very much for your help
Kind regards!
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Philip_Yip
9 Legend
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16.1K Posts
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November 2nd, 2016 01:00
Never use the provided DVD to install Windows 10. It will be an obsolete old build of Windows 10 meaning you'll essentially need to install Windows 10 twice (clean install the old build then upgrade install the new build). Moreover the optical drive fails to pass SecureBoot.
Download a Windows 10 RS1 .iso direct from Microsoft and make a Bootable USB setup to utilise the GPT Partition for UEFI BIOS, make sure its FAT32 formatted and make sure your UEFI BIOS settings have Legacy ROMs Disabled, Legacy Boot Disabled and a UEFI Boot with SecureBoot Enabled.
See here for details:
http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/
orherras
3 Posts
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November 2nd, 2016 13:00
Thank you Philip, I'll use your recomendation. And I discovered that the problem I had with the disk I was trying to use is that I had to disable legacy boot mode in order to succesfully install windows 10.
Just setting to UEFI boot is not enough.
Kind regards
Mary G
4 Operator
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20.1K Posts
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November 1st, 2016 15:00
I'm not sure what directions you are using but Restore is usually for returning to factory settings which in your case is windows 7. Start in UEFI mode* and boot to the dvd-cd by tapping F12 as soon as you restart without waiting for any screen. Then select the cd-dvd drive as the boot drive. The first listed directions here should work: * www.dell.com/.../SLN300635
Backup your personal files beforehand because changing to windows 10 from 7 requires a clean install.
If you are still under warranty, use Chat at Dell Support to speak with them for more help with this.
orherras
3 Posts
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November 1st, 2016 15:00
Thanks Mary G, I followed all the instructions on the link you posted, the DVD seems to do its work, but when it finish then the computer reboots and starts all over again. I'll follow your advice about using Dell support chat.
Thank yoy very much I'll let you know what support tell me about it.
Kind regards
ArturoB.
1 Message
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March 13th, 2019 13:00
Hi, how are you doing today?
I know this is old, but maybe you can remember, I'm having the same situation with the installation media from Dell in a laptop I bought with Windows 7 pre-installed, but it came with the Windows 10 DVD. I had to replace the hard drive, and I was trying to install Windows 10, but the only options I get when I boot from the DVD are:
1st. Choose the language
2nd. Choose Keyboard Layaout
3rd. Troubleshoot and/or Turn of your PC
4th. Troubleshoot menu
Thank you very much for your help and time, I do appreciate it.