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August 13th, 2015 17:00

how do I bypass a password window?

I had an issue with a Kaspersky product on my dell 620 / windows 7 computer. Kaspersky Technical Support suggested  I reinstall the product. I uninstalled the anti - virus and then clicked restart as prompted.....as soon as it got to the window that asks for my password - before going on to the startup page - my mouse and keyboard froze dead...devices only work the first few moments during startup. How can I bypass the password page so I can fix the problem and get the mouse and keyboard working again.....I'd love to do a total restore on the darn thing..... but I bought it at sam's club and the computer did not come with any windows 7 disks - which tells me it has to be a referbished model. I tried to use the drivers disks, but no go. Hopefully someone here can help...... both Kaspersky and mt internet providers were a bust.

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March 30th, 2020 20:00

I need to not touch the password. Any advice???

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May 13th, 2020 18:00

If you use a Microsoft account in Windows 10, you can reset the password from Microsoft Official Website.

https://account.live.com/password/reset

If you use a local admin account in Windows 10 and lost your password, there are several tips for you to reset your forogtten Windows 10 local admin password and regain access to your computer.

1. Use a pre-created password reset disk to reset your password from login screen.

2. Use command prompt to reset forogtten Windows 10 password via three ways.

3. Answer to your created security questions and then you can set a brand new password for your local account.

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