Start a Conversation

Unsolved

D

1 Rookie

 • 

1 Message

10

May 22nd, 2025 16:07

Get into settings

My dell 7573 laptop is asking for an administrator password. The screen is stuck on a dell security manager screen. Without the password it keeps going back to that screen

Moderator

 • 

17.6K Posts

May 23rd, 2025 06:05

If you've forgotten your Windows administrator password, you can try resetting it using various methods. If you have a Microsoft account, you can reset it through the Microsoft account recovery process. 


1. Microsoft Account: 
If your Windows login is linked to a Microsoft account, you can reset your password through the Microsoft account recovery process.
Go to the Microsoft password reset page on another device and follow the prompts.
You'll likely need to answer security questions or verify your identity using a recovery email or phone number. 
2. Local Account (using Safe Mode and Command Prompt): 
Boot into Safe Mode:
Restart your computer and press the appropriate key  to access the boot menu, then select Safe Mode. 
Open Command Prompt with administrator privileges: 
If you're in Safe Mode, the Command Prompt might be automatically opened. If not, open it by searching for "cmd" and selecting the Command Prompt app. 

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

No Events found!

Top