G15 5515 ryzen edition: no supported AlienFX devices were detected issue

The "No supported AlienFX devices were detected" issue can occur for a few reasons. Here are some of the most common causes:

• Your computer does not have an AlienFX-compatible device. AlienFX is a lighting system that is only compatible with certain Alienware devices. If your computer does not have an AlienFX-compatible device, you will not be able to use AlienFX.
• Your AlienFX drivers are outdated. If your AlienFX drivers are outdated, they may not be able to detect your AlienFX-compatible device. You can update your AlienFX drivers by downloading the latest drivers from the Alienware website.
• Your AlienFX software is not installed correctly. If your AlienFX software is not installed correctly, it may not be able to detect your AlienFX-compatible device. You can reinstall the AlienFX software by downloading the latest installer from the Alienware website.
• Your computer's BIOS settings are not configured correctly. If your computer's BIOS settings are not configured correctly, they may not be able to detect your AlienFX-compatible device. You can check your computer's BIOS settings to see if they are configured correctly.

Here are some steps you can take to try to fix the problem:

1. Check your computer to see if it has an AlienFX-compatible device. You can do this by checking the specifications of your computer. If your computer does not have an AlienFX-compatible device, you will not be able to use AlienFX.
2. Update your AlienFX drivers. You can download the latest AlienFX drivers from the Alienware website.
3. Reinstall the AlienFX software. You can download the latest AlienFX installer from the Alienware website.
4. Check your computer's BIOS settings. You can check your computer's BIOS settings to see if they are configured correctly.
5. Contact Alienware support. If you have tried all of the above and you are still having trouble, you can contact Alienware support for assistance.

I hope this helps!

I have 2 questions

How do I access the BIOS to check the AlienFX

How do I contact alienware support

Thanks