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September 7th, 2008 14:00

File Backup Failure

I'm receiving a "last backup failed" message. I'm not sure if it's because my 1 year dell support ended, but it started happening about the same time. It just says "access is denied" (0x80070005). The backup is supposed to be a D:Recovery. Any help would be appreciated. Thanks

4 Operator

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14.4K Posts

September 7th, 2008 14:00

You D partition might be full. You should not really be backing up to the D partition as this is the place where the  Factory Restore files reside.

2 Intern

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12.7K Posts

September 7th, 2008 17:00

0x80070005, this error number is always a permissions error, for some reason you have lost access permission to your backup location. Too many reasons for this.

 

I suggest taking Dave's advice and back up to another location like an external usb hard drive.

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