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October 13th, 2023 19:01
Failing to start
Why is it that my Dell Optiplex 9020 fails to start when I shutdown the computer but it only starts if I remove a ram or input a ram?
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Unsolved
1 Message
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34
October 13th, 2023 19:01
Why is it that my Dell Optiplex 9020 fails to start when I shutdown the computer but it only starts if I remove a ram or input a ram?
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Chino de Oro
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8.1K Posts
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October 14th, 2023 02:50
If the machine is over 7 years old, be kind a give it a new CR2032 coin cell battery. After making proper adjustment in BIOS settings to match with hardware setup, run a diagnostic scan to see if there is any hardware issue.
krishan91
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49 Posts
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October 30th, 2023 12:19
There are a few possible reasons why your Dell Optiplex 9020 might be failing to start when you shut it down, but only starts if you remove a RAM stick or input a new one:
Faulty RAM
One possibility is that one of your RAM sticks is faulty and is causing your computer to crash. To test this, try removing one RAM stick at a time and see if the computer starts up. If the computer starts up after removing a RAM stick, then that RAM stick is faulty and needs to be replaced.
Corrupted BIOS
Another possibility is that your BIOS is corrupted and is causing your computer to crash. To fix this, you can try resetting your BIOS to default settings. Consult your computer's documentation to learn how to do this.