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Blake M.

1 Message

150

July 14th, 2023 21:00

Factory Reset Problem

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 I'm trying to Factory Reset my DELL inspiron 15 because it was passed down to me and I have no idea what happened to it before hand so I just want a completely clean computer with my account, so I decided to factory reset by the F8 method, System Settings, and the command prompt with the same result "There was a problem resetting your PC.  no changes were made"

Please does anyone know what is wrong 

BillyFeltrop

1 Rookie

 • 

9 Posts

September 22nd, 2023 11:14

If you're encountering issues while trying to factory reset your Dell Inspiron 15 laptop and receiving the error message "There was a problem resetting your PC. No changes were made," you can try the following steps to resolve the problem:

  • Ensure you have enough free disk space for the reset.
  • Disable Secure Boot in the BIOS/UEFI settings.
  • Consider using a bootable USB drive with a Windows installation image for a clean installation.
  • Check for hardware issues that might be interfering with the reset.
  • Keep Windows up to date by running Windows Update.
  • Try using the "Reset This PC" feature in Windows settings.
  • As a last resort, attempt a system restore to a previous point in time when your laptop was functioning correctly.

If none of these solutions works, there may be underlying system issues that require advanced troubleshooting or professional assistance.

(edited)

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