Exhausted by new Access Is Denied - edgesuite.net errors when trying to download drivers on support site

Hello! Thank you for reaching out to us. I am the Dell-Cares contact only for Order or Sales related questions. For all Technical Support issues, you need to contact the Get Help Now support team. Moving your thread to an applicable software board. Click the Get Help Now on right to start a chat.

Contact Dell GHN (Get Help Now) chat technical support Monday through Friday. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them so that they can verify the ownership and warranty status. This will also generate a unique Technical Support case for your unique Service Tag. If already out of warranty, click here for the Dell out of warranty offerings.

Please see this post on Microsofts site. An "Access Denied" error from edgesuite.net indicates that the website has blocked your request. This is typically a security measure where your IP address or request is flagged as suspicious, often due to network issues, VPN usage, or strict security settings. Here are some things to try out, but you are looking at something related to your network:

• Disable VPN or Proxy: Public VPNs and proxy servers are frequently flagged as sources of high-volume or malicious traffic.
• Clear Browser Cache & Cookies: Corrupted browser data can trigger security checks. Clear your cookies and cache (set to "All time").
• Use a Different Browser or InPrivate/Incognito Mode: If the site works in a different browser, the issue is with your primary browser's settings or extensions.
• Switch Network: Try switching from Wi-Fi to a mobile hotspot. If it works, your home IP address may be temporarily blocked