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May 23rd, 2025 04:36

Did Dow back up and reset and now?

How do I recover all the data that I made with Dell back up and Reset? I tried downloading zip files to unzip like windrower or seven zip and only some of the files are openable. Some are coming up 0 MB please help thank you. my Dell Support software doesn’t give me the option to restore the files so that’s why I had to download the zip openers. It’s a Dell XPS

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17.8K Posts

May 23rd, 2025 06:11

Which Dell program did you use to back up your data? Also, what is the computer model and the OS installed?

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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