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2 Posts
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6239
July 9th, 2017 20:00
Dell Windows 10 Recovery Image download crashing/failing
Hi, I'm having problems downloading the Windows 10 recovery image file. It has crashed at just over 4gb both times I've tried to download it. The file size is 5.61gb and it seems to be failing at the exact same point in the download each time. Can anyone help?
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Philip_Yip
9 Legend
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16.1K Posts
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July 10th, 2017 02:00
The Dell Windows 10 Recovery .iso is just a larger multi-lingual Windows 10 .iso often of an older build. There are no additional drivers over the regular Windows 10 .iso. You are best to use the Windows 10 Media Creation Tool from Microsoft which downloads the setup files, checks them and then creates the .iso overcoming the issues with direct download links and unstable connections. Microsoft's Windows 10 Installation Media may be of a later build. See here for more details:
https://www.microsoft.com/en-gb/software-download/windows10
http://dellwindowsreinstallationguide.com/windows-oem-faqs-and-downloads/#CleanInstall15063
onuoha12
6 Posts
1
October 31st, 2017 01:00
Minimum System HW Requirements and Windows Platforms Compatible” (PPTX) information required to download Windows 10 both desktop and mobile. It discloses everything you need to know, but screen size, memory, storage, graphics, and firmware are all shown.
PhoebeM
2 Posts
0
July 11th, 2017 12:00
Thank you! I managed to download the Windows Media 10 creation tool from the link provided and reinstalled Windows 10 onto my laptop. My laptop is back in perfect working order after it crashed midway through a reset and was failing to boot into Windows 10. Thanks again for your help!
Dean Williams
1 Message
0
July 7th, 2022 06:00
After upgrading to windows 11 my system shuts off to the login screen due to the proximity sensor it then took over 4 hours to get support, that I might add did not work. that I got fed up and installed Windows 11 wiped everything and everything is fine.even using the link to download an image did not work it kept failing the USB instal................Thank you