Dell SupportAssist OS Recovery Stuck At System Configuration

Hello, please help me.

I turned to livechat's technical support but their service was abyssmal. That's why I am here.

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So I tried to reset and update windows using Dell SupportAssist OS Recovery.

However, I am stuck at this page for 2 hours now.

https://ibb.co/frDhbRj

Question 1: Should I wait 5 to 10 hours?

Question 2: Does this part of software require internet connection? (Because it disconnected from my mobile hotspot due to idle/no active usage. I cannot reconnect it obviously since now it's in recovery mode.)

Question 3: Is it safe to do force restart?

Regards,

Lulin