Unsolved
1 Rookie
•
2 Posts
0
17
March 23rd, 2025 23:30
Dell Inspiron 13-5378
My face recognition isn't working and it's asking for a password. I haven't used my password in forever so I am now locked out of my laptop. PLEASE HELP!
No Events found!
Unsolved
1 Rookie
•
2 Posts
0
17
March 23rd, 2025 23:30
My face recognition isn't working and it's asking for a password. I haven't used my password in forever so I am now locked out of my laptop. PLEASE HELP!
Top
DELL-Jesse L
Moderator
•
17.6K Posts
0
March 24th, 2025 12:18
If you've forgotten your Windows password, you can reset it by using the "I forgot my password" option on the sign-in screen, which will guide you through verification and password reset steps.
LDAB17
1 Rookie
•
2 Posts
0
March 27th, 2025 18:59
@DELL-Jesse L I tried that but I do not have a reset usb/disk. I can get into my daughter's but she doesn't have administrative access. I just don't know why my computer all of sudden stopped giving me the face recognition option or a pin option.