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September 18th, 2025 19:47

Dell Display and Periphaeral Manager software bug

Hi,

I've been using my Dell U3223QE monitor and KW7321 keyboard and mouse bundle for some time now. I've used it with separate Dell Display and default Keyboard/Mouse settings until DDPM was out with no issues. And even on the earlier versions of the software it was working smoothly.

Starting with recent update the button mapping for mouse feature is not working. It looks as if you are mapping functions to the mouse but it does not apply. I've always mapped my side up/down buttons for windows volume up/down function. It is configured like this currently but even the software shows the proper mapping buttons still act as browser back and forward.

I think Windows 11 24H2 with tweaked sound settings broke the functionality to use volume up/down in DDPM and I'm suprised noone is aware of this problem. I waited flor a few updates to see if it would be resolved but didn't happen. I decided to flad up the issue here.  know this is a community discussion forum but I hope some responsible Dell rep realize this and pass it onto the development team. I also tried to post this under DDPM topic which is locked and the topic text startsas "If you still have DDPM installed". I thought DDPM was only recently introduced, am I missing something here? :)

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