Unsolved
1 Rookie
•
1 Message
0
42
June 14th, 2025 20:59
DDPM stopped working after last update
I have a Inspiron 5502 running Windows 11 Pro, Dell S2721H Monitor, Dell Mouse MS5302W Keyboard combo, and a Dell WL5024 headset. Before I added the headset I could see all my devices in the DDPM. Now this is it...
My headset and mouse/keyboard are connected to my PC via wireless receivers since bluetooth makes them glitchy. All of my devices operate, but do not populate in the DDPM. I found this out after opening the DDPM to discover if I could unmute my headset from it.
No Events found!
DELL-Nat M
Community Manager
•
3.2K Posts
0
June 17th, 2025 15:18
Hi everyone,
Thank you for sharing your feedback and experiences regarding DDPM (Dell Display and Peripheral Manager). We're currently working closely with the DDPM development team to better understand and resolve the issues being reported.
To help us investigate and escalate these concerns effectively, we kindly ask for your assistance in providing the following details:
(e.g., English, Portuguese, etc.)
Please include the exact error message you're seeing. If possible, attach a screenshot or video to help us visualize the issue.
(e.g., Inspiron 15 3000, Vostro 5620, etc.)
(e.g., external monitors, keyboard, mouse, docking station, etc.)
The more information you can provide, the better we can assist you and work toward a resolution.
If you need urgent assistance, please click the Get Help Now button located at the bottom-right corner of this page to contact Dell Support directly.
We appreciate your cooperation and patience.